How It Works

From Cherished Photos to a Timeless Keepsake: Our Custom Painting Process

Turning the unique spirit of your best friend into a custom work of art is a magical process, and we've made it simple. We combine our beautifully designed figurines with your cherished photos, and our artists hand-paint every detail to create a one-of-a-kind model you'll treasure forever.

The 4-Step Journey to Your Custom Model

Step 1: Find Your Perfect Model Your journey begins in our shop. Browse our collections of dogs and cats to find the statue that best captures your pet's breed, pose, and spirit.

Step 2: Select "Custom Paint" & Place Your Order On the product page for the model you've chosen, select the "Custom-Painted Pet Model" option. Add it to your cart and complete your purchase. This reserves your figurine and your spot in our artists' queue.

Step 3: Share Your Vision This is the most important step! After your order is confirmed, we'll email you a dedicated link to our photo submission portal. You'll upload your favorite photos of your pet, showing us all the details that make them so special—the unique spots on their coat, the color of their eyes, and their sweet face.

Step 4: The Artistry Begins This is where the magic happens in our Bay Area studio.

  • 3D Printing: We 3D print a fresh, high-resolution version of the model you selected.
  • Hand-Painting: This unpainted statue is then given to one of our talented local artists. Using your photos as their guide, they hand-paint every detail to transform the model into a beautiful portrait of your pet.
  • Quality Check: Your finished model undergoes a final quality check, where we compare it against your photos to ensure the likeness and details are just right before it's sealed with a protective varnish.
  • Your Model Comes Home: Once cured, your masterpiece is carefully packaged and shipped directly to you with a tracking number.

A Quick Guide to the Perfect Photos

The soul of your custom model comes from the photos you provide. The better your photos, the more personality and detail our artists can capture in their painting.

  • Use Good, Natural Light: Take photos outside on a bright, overcast day or in a well-lit room. Avoid harsh shadows and dark settings.
  • Get on Their Level: The best photos are taken at your pet's eye level, not from above.
  • Show Us Everything: For the most accurate painting, we need clear shots of your pet from all angles: Front (face and chest), Left Side, Right Side, Back.
  • Highlight What's Unique: Be sure to include photos that clearly show special markings, eye color, and their typical expression.

Our Crafting Timeline

Because every model is custom-painted by hand, quality and care take time. From the moment we receive your complete set of photos, please allow approximately 2 to 4 weeks for our artists to paint, finish, and prepare your piece for shipment.

Ready to Create a Lasting Memory?

Let's celebrate the unique place your pet holds in your heart.